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The Ultimate Legal Guide for Startups: Everything You Need to Know

July 19, 2024
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We fully agree: Especially early on, legal should be as light touch as possible.  It should be targeted to hedge the major risks, so that you’re enabled to invest more time and money in go to market, product, talent, and more.  

So, we’re putting together this guide to help you–a Venture Capital-track Software as a Service (SaaS) company–understand the roadmap of some of the essential things to do.

Please note this is generalized and doesn't include things unique to your business (e.g., regulatory, clean-up, unique facts, which may be hard to identify without a lawyer). Of course, if you can afford it, the best legal outcomes are achieved by working with a lawyer!  That said, let’s jump in.

Legal Basics Startups Need to Consider

1. Choosing a Corporate Form and Registering Your Company

If you're a VC-track business, choose the Delaware C Corporation as your operating entity, as opposed to an LLC or sole proprietorship—that's because almost all VCs will expect it, and in fact, can't invest in you as a sole prop. At the same time, there are many other investment limitations to being an LLC.

Most commonly, startups "authorize" 10,000,000 shares, "reserving" 10-15% of that for the Equity Incentive Plan (Aka Option Pool), which you should budget to carry you through your raise.

Commonly Associated Consequences & Costs

If you don't start with a C Corp, it's usually changeable, but may carry heftier administrative overhead the longer you postpone the conversion; you will likely have to convert your LLC into a C Corp before your first raise, since LLCs have certain tax and equity grant characteristics that make them less attractive to VCs. The longer your operating history, the costlier it is to transfer contracts, IP, realize any tax consequences, and generally transition your business. A totally vanilla, no operating history conversion could cost $3-5k, and in some cases, it's easier to just dissolve the old LLC and start over!

Other Pro Tools

We personally recommend Clerky over Stripe Atlas because its lifetime pricing offers high-leverage value, and it has a bigger menu of actions you can take post-formation.

2. Use Fair Market Value (FMV) to Purchase Your Stock

Recommended Action

Make sure founders buy their stock at fair market valuation! You need to work this out yourself, with the help of an accountant or part-time CFO, but often, barring written term sheets, revenue, goodwill, or other assets, it's just "par value" at the time of incorporation—that's the price per share indicated on your Certificate of Incorporation, usually a fraction of a penny.  Your Board should formally consider these things and make any grant of stock at FMV.

Commonly Associated Consequences & Costs

If you issue stock at below fair market value, the IRS may take objection and take the position that you received a benefit by buying your stock at a discount, and that you or your startup may owe taxes on the spread between that fair market value and your actual purchase price.

3. File 83(b) Elections

Recommended Action

Make sure founders have actually executed a Restricted Stock Purchase Agreement (RSPA) and, if your stock has a vesting schedule, in the vast majority of cases for startups, founders will file their 83(b) elections with the appropriate IRS office!  That should happen within 30 days of the Board consent that approves the grant–not 30 days from the RSPA itself.

Commonly Associated Consequences & Costs

An 83(b) Election is a personal tax decision that cannot be done or undone after the 30 days from when you purchased your stock! It tells the IRS that, for tax purposes, you want to treat your stock's value as if it has all vested today, even though it vests over time. If you miss this deadline, there are few fixes, and you can expect to spend several thousand dollars in legal fees, plus have to live with a slightly muddier paper-trail in future diligence.

Other Pro Tools

www.file83b.com is a gem!  Drop us a line for a promo code.

4. Pay Delaware Franchise Tax

Recommended Action

Make sure you are in compliance with Delaware Annual Taxes each year. Read this article here to better understand your tax obligation, noting that there are multiple ways your tax obligation may be calculated, and you don't necessarily owe an exorbitant fees—often this number can be as low as $400. Talk to an accountant!

Commonly Associated Consequences & Costs

Your company may no longer be considered to be in good standing if you fail to make timely payment, or worse, could be subject to additional penalties and fines.

Other Pro Tools

Check out the team at Shay CPA!

5. Sign Intellectual Property Agreements With All Employees and Consultants 

Recommended Action

For Employees

Your Proprietary Information Invention Assignment Agreement (AKA PIIAA or CIIAA) will ask employees to assign IP, sometimes including previous IP. Those employees just have to disclose any prior inventions they are not assigning to the company; that disclosure lives in the schedule.

If you're Transferring IP from a previous entity, check the Transfer Agreement included in the Cooley Go incorporation documents, which may be appropriate to use as a starting point.

For Consultants

Consultants should still assign their IP to your company! This is particularly true if they are working on anything sensitive. The Cooley Go US Consulting Agreements include standard IP assignment language.

Not sure how to classify your service provider? See Properly Classify Service Providers as Employees or Contractors; Hiring

Commonly Associated Consequences & Costs

If you're a VC-track startup that hasn't assigned IP from your service providers to the company, you should do so immediately, and probably talk to a lawyer to make sure that the IP assignment language you are using properly captures work done in the past—it is sometimes not enough for the language just to say so, and may require additional compensation to the assignor in order to make that assignment good!

Failing to do this at all will likely raise eyebrows when your company is being due diligence'd as part of your next raise, and because IP is so important to startups, it is critical to get right! Some deals do get killed because investors don't have comfort around a sensitive piece of IP being rightfully owned by the company.

6. Consider other simultaneous engagements from your service providers like moonlighting or fractional work

Recommended Action

If you or a new team member was employed by a third party while working on your new company, consider (1) reviewing your employment agreement for any non-compete or non-solicit language, considering whether that language is applicable to your current business, and (2) whether you used company time or resources to develop IP for your new startup, in which case (and in some cases even without such case) your previous employer may have claims to your IP. Seeking a waiver or release may or may not be the strategic choice, depending on how strong of a case they/you have, how litigious they are, and your own risk appetite vs. trying to fly under the radar.

Also, be mindful that interfering with your previous employer's existing business relationships or contracts may create exposure for you personally.

Commonly Associated Consequences and Costs

Failing to seek a waiver or release with respect to non-compete can result in your previous employer seeking damages, including, for example, in the amounts of any profits you made, business they lost, or otherwise, if your new business activities fall within the defined scope of that non-compete (noting that in some states, the enforceability of such provisions is more limited); the same analysis applies to non-solicits, and damages may, for example, be composed of cost of replacing solicited employees, or otherwise.

Failing to get a waiver or release with respect to IP that your employer (1) has a claim to or (2) has sufficiently deep pockets and appetite for litigation to try to fight you for, could be very damaging to your new startup when it comes time for investors to diligence your company when preparing to invest in you.

7. Adopt an Equity Incentive Plan and Issuing Employees Stock and Options

Recommended Action

If you're setting up an Equity Incentive Plan, check with Carta who may be able to generate those docs in-platform (including Board and stockholder consent, both of which are required to properly adopt the plan)! You need this Plan in order to be able to issue Options (and will also need a 409A valuation to do the same if you want to have a better shot of avoiding IRS penalties—the 409A valuation is also included in some Carta packages). You'll also want to generate a Form of Option Agreement and Form of Restricted Stock Award as part of this package.

Commonly Associated Consequences and Risks

If you don't properly adopt the plan, all your issuances may be deemed invalid, and you may be forced to treat them as having a much higher exercise price / fair market value if you have to re-issue them later. If your plan documents are not well-considered, there also may be a number of gaps in how option grants and equity grants are governed, resulting in unfavorable outcomes when dealing with employees who are vesting stock or options from the Plan.

8. Develop a Terms of Service

Recommended Action

Usually, at this stage (if not earlier), it starts to make sense to invest a bit in a form that's not generic to SaaS companies, but contemplates risks and needs specific to your business.

Many SaaS companies will develop a Master Subscription Agreement (or something with a similar name) template or Terms of Service for self-service online use–that’s especially true if your customers check out / self-service online (as opposed to through a sales motion, in which case you more likely need a separate MSA). Use that template as much as possible (your customers may try to get you to use their form--that will cost you way more). Once executed, that same MSA can ideally be used to execute any number of Sales Orders without renegotiating the Agreement, facilitating more upsells.

If you have limited budget to update this template, try to focus on optimizing the following provisions, which play some of the highest leverage roles in risk allocation & mitigation: Indemnification, Limitations of Liability, IP assignment and Exclusion of Warranties.

Commonly Associated Costs & Consequences

Depending on which template you originally used as your template, you may be sending out agreements that don't cap liability (AVOID THIS), and that make promises about what kinds of risks you will offer your customers, some of which may not be fair or reasonable. If you signed their forms, that is even more likely to be the case. So, if something goes really wrong (and we hope it doesn't), you may be left holding the bag.

If you used a generic consulting agreement for a SaaS company, you may also be inadvertently assigning company IP, rather than just giving out a license to use it.

More immediate business risks are straightforward—the inability to terminate a contract, your customer's get a right to get a refund, or not getting paid on the terms you expected.

9. Develop a Form of MSA

If your customers typically aren’t comfortable signing “clickwrap” agreements on self-service (in other words, if they commonly want to negotiate your terms, or expect you to use theirs), you might consider investing in a more thought out form that takes a more middle-of-the-road position, so that you’re not spending lots of time (and money) sifting through asks that are quite reasonable to begin with.  Especially because more mature customers tend to have longer sales cycles, shortcutting some of the legal negotiations with more neutral MSAs (which would override your Terms of Service if correctly drafted) may serve to lower transaction costs, shorten sales cycles (at the cost of some legal protections).

10. Consider a Privacy Policy

Recommended Action

There's generally no statutory requirement in most US states for businesses to have a Privacy Policy. Common bodies of law that may be applicable to startups and addressed by a privacy policy include (1) General Data Protection Regulation, or GDPR (very roughly meaning you have European "data subjects", customers, or an effort to solicit clients there) or (2) California Privacy Rights Act (very roughly usually meaning you have $25m+ revenue or collect data on 50,000 households, or derive a lot of your income from selling PII).

That being said, a Privacy Policy can add legitimacy and trust to your stakeholders—just make sure its contents are consistent with your data practices & behaviors.

Commonly Associated Costs and Consequences

One of the major ways to mess up a Privacy Policy (especially when it is not required in the first place) is to say you're doing something you're not, or say you're not doing something you are, in which case a user can make a breach of contract claim against you, or even a claim under a statutory right established by a law like GDPR, CCPA or otherwise.

11.Decide on SAFE vs priced equity round

Speaking in big generalities: SAFE rounds are (much) cheaper in terms of transaction costs (AKA legal fees) and time, they defer the often difficult problem of setting a valuation, and defer having to actually give out substantial control promises today (e.g. board seat or control-favorable preferred stock)--rather, they just promise to give these things later.  

However, if you do multiple rounds of SAFEs with different terms, it’s possible you and the founding team are bearing disproportionately high dilution.  Also, the more you raise on SAFEs, the bigger your next priced equity round will likely have to be.

tl;dr:  SAFEs are easier / cheaper / punt on difficult things and make lots of sense if (1) investor is up for it, (2) the raise is smaller, (3) you're not going to give out a bunch of SAFEs with different terms, and (4) you feel like your next priced round will be big enough that new money is assured it'll have enough of the cap table (~20-25% excluding SAFEs).  If any of these aren't true, I'd consider a priced round more.

12. Negotiate and Get Board Consent for SAFEs

Recommended Action

Securities Filing(s)

Any time your company issues securities (of which SAFE instruments should be treated as such), your attorney needs to find relevant "securities exemptions" at both the Federal and State levels (so called Blue Sky laws), which exemptions may require filings at the Federal and/or State level; these are exemptions to the general rule that you must otherwise register your company's securities any time they are sold, which would be an extremely costly and time-intensive process that is not practical for the vast majority of startups absent these exemptions. Note that sometimes these filings must occur prior to the sale of sales.

Consents

Your Board of Directors should authorize the financing in order to (a) comply with statutory law and (b) document that this Financing was properly diligenced by the leadership of the company and considered to be in the company's best interests, among other reasons.

Other

Foreign investors may require special securities filings or language/provisions in their transaction documents.

Commonly Associated Costs and Consequences

This is a technical area of the law that is very fact-specific, depending on factors that include the size of your round, the nature of the buyers, the jurisdictions where they live, and more. The more investors lack a pre-existing relationship with you; the larger the size of the round; the more jurisdictions where purchasers live (and depending on the rules of those jurisdictions), failure to make the applicable securities filings may or may be treated as violations of securities law.

Further Research here.

13. Conduct a Cap Table Tie Out

Lots of things can cause the IRS to determine–in the event of an audit or otherwise–that the fair market value (FMV) of your company has increased, which, in turn, has effects on how much you need to issue your stock for, or else owe penalties and/or backtaxes.  One such event that’s likely to cause the IRS to consider your company’s FMV to have changed is the receipt of a written term sheet.  That’s why it’s important to–as soon as possible, but certainly before receiving a written term sheet, having material changes in revenue and especially profitability, or other valuation factors–conduct a cap table tie out.  This is a way of auditing your cap table in fact represents what you think it represents, so that you can avoid having to make very costly fixes after your cap table has changed.

Recommended Actions

This is not a complete list, but a great place to start.  For every grant of stock, or options, confirm there is:

  1. A board consent, fully executed, approving those grants
  2. Mutually signed stock purchase or option grant paperwork
  3. Proof of payment
  4. Filed 83(b)’s where applicable (not needed for options, fully vested stock, or certain other grants), ideally including proof of the filing.
  5. Room in the cap table (both room in the authorized count, room in the particular series and class of stock granted, and room in the Equity Incentive Plan, if applicable).
  6. For grants from an Equity Incentive Plan, ensure the Equity Incentive Plan is properly adopted by stockholders and the board, and allows the kinds of grants you’ve made.

14. Onboard onto a Cap Table Solution & Get a 409A

This is a great time to get started with a cap table solution that can help you track what grants you’ve made–you have confidence in your cap table, and the onboarding process can be a forcing function to make sure you captured many of the key points.


An added benefit is that if you intend to issue options, you’ll need a 409A–and many cap table solutions offer a 409A valuation as part of their packages to startups.

Check out a service like Pulley.

15. Check on your IP Portfolio, Trademarks, and Rights to Use

Recommended Actions

Good time for a double check that all your IP is duly assigned to you, that your service providers are developing original works / not infringing on others.

If your name is super important to you, a trademark registration can cost ~$1-1.5k, but you can't necessarily trademark a name--it might not be unique enough, specific enough, or already taken by a similar provider; it should already be in commercial use. You likely don't need to worry about this now, but adding "TM" to your name may help you start accruing benefits.

Note that these benefits only apply to jurisdictions where you've actually applied, like in the US, and for the "classes" of trademarks you apply for—e.g. consumer applications, b2b SaaS services, etc.

If you are a SaaS company, note that software is hard to patent, and may not generate ROI for you at this stage.

Commonly Associated Costs & Consequences

Failing to obtain trademark registration doesn't necessarily mean you won't accrue enforcement rights over time—it just gives you a leg up and an easier time convincing a court to help you if it does become an issue in the future.

Copyright Laws

Many protections afforded by copyright law happen the moment you publish an original work of authorship in a tangible form.  You do gain some additional benefits from registration, but it’s atypical for Silicon Valley software companies to pursue an investment in this practice early on, especially because different code can often accomplish the same result without infringing on a copyright.  

Patents

Like copyrights, patents are less powerful tools for software companies for a variety of reasons, including the fact that it’s often easy to achieve a similar deliverable using a different software.  Most software startups will not invest in patent protections for that software early in their tenure, if at all.  For life sciences companies, hardware companies, and others operating outside of pure software, this question may differ.

Questions To Ask Yourself 

Formations

  1. Assuming you’re planning on raising funds from Venture Capital, did you set up your company as a Delaware C Corp?some text
    1. If not, you may have good reasons (especially tax ones) to have chosen an LLC, or a C Corp in a different state, or made an S Corp election; but if you intend to raise from VCs, you’ll likely have to change this structure.  It’s generally cheaper and easier to do it sooner rather than later.
  2. Have all stockholders signed a Stock Purchase Agreement (or similar agreement) that has been (1) paid for and (2) approved by the Board, (3) within the authorized and available share count of the Company?some text
    1. If not, especially if your valuation has not changed, the Board can typically ratify these grants; if these grants had vesting components, talk to a lawyer about 83(b) elections, in case the initial grants were not effective.
  3. Speaking of which–have all stockholders whose stock is subject to vesting, filed, and ideally received confirmation of receipt of, 83(b) elections?some text
    1. If not, in some cases it’s easier to just start your company over.  In other cases, you might accelerate the vesting while valuation is low.  Which option makes the most sense for you depends on your valuation & depth of operating history.  Note, many people report never having received confirmation from the IRS, but it may be worth trying to check.
  4. If you adopted (or increased the size of) an Equity Incentive Plan (AKA “EIP” or “Stock Option Pool”), did you get stockholder approval for it?some text
    1. If not, grants under your EIP might not have been made validly, and stockholders should approve of the plan; consider checking with a lawyer on the validity of existing grants.

Employees & Contractors

  1. Are you confident that your employees & contractors (AKA service providers) have fully assigned Intellectual Property (IP) they created to your company?some text
    1. You’d usually do this initially using what's called a Confidential/Proprietary Information and Invention Assignment Agreement (CIIAA/PIIAA) together with an offer letter for employees; or a Consulting or Advisor agreement as applicable.
    2. If you didn't do this, you should do it ASAP, and make sure you get the assignment retroactively, or with a separate Technology Assignment Agreement.  Pay them for past work separately for extra security.
  2. If any of your team worked full-time for another company while doing work for you, are you confident they didn't use their employer's time & resources for your startup's work?  Do you know their employer's position on moonlighting?some text
    1. This is a high priority to resolve! Strongly consider stopping that conflicting work, and mitigating some risk by replacing IP contributed while in conflict.  In rare cases, (carefully) consider asking their employer for a waiver. Note that even if no third-party time/resources were used for your startup's IP, depending on your contributor's agreement with their employer, there could still be conflict, and asking to see their agreement might be a breach of their confidentiality obligations or amount to a claim against you. In short, this one's tough--talk to a lawyer here!
  3. Do you have a clear sense of why contractors you work with are really only contractors, and not employees?some text
    1. Because this analysis is different in every state, and chances of a state audit are generally smaller than that for big companies, if you can't afford the legal analysis, the risk of skipping that analysis early on could make sense--just do it as soon as you can, and certainly before headcount grows.

      Meanwhile, the very generalized rule is that if you exercise a lot of control over the service provider, tell them their schedule, and/or give them the tools to use, they look more like an employee.
  4. Do you have a clear sense of whether each of your employees is properly classified as "Exempt" or "Non-Exempt"?some text
    1. At super early stages, all things equal, getting this wrong presents a relatively lower risk (but not zero risk!) of state audit.  That said, it's best practice to get it right--especially if you are potentially worried about the Service Provider bringing a claim.

      Especially when you have enough money for it, or before your headcount grows too much, it's a good idea to look at this.

Cap Table and Equity Grants

  1. Are you sure that you've never issued more shares than you had authorized (in your charter) or available (net of all promised grants & shares reserved in stock option pool)?some text
    1. This can get tricky, especially when there are stock repurchases or terminated grants to consider. It's easiest to fix before the value of the company changes, and while all your stockholders are friendly. 

      Depending on facts, this may involve some combination of ratifying old grants, or canceling old grants (with releases from grantees) alongside issuance of new ones.

      Look to fix this ASAP!
  2. Was the purchase price for all stock grants (or exercise price in the case of options) always (a) at least equal to and paid for at its "fair market value", and (b) documented by the Board in a consent (or Unanimous Written Action)?some text
    1. The Board needs to always have a position about the fair market value of the company (and therefore it's stock), and should always approve stock grants. 

You should be able to defend the Board's position on valuation in case the IRS ever comes knocking. In almost all cases, you want to issue stock (or set the exercise price of options to purchase stock) in an amount equal to that fair market value.

A 409(a) valuation can often provide a safe harbor to challenges, and enable certain kinds of stock option grants as well--more on this shortly.

  1. If you issued vesting stock (not options) to someone who has since left your startup, did you pay for and/or repurchase the unvested portion of stock in the same way their stock purchase agreement requires?some text
    1. Your Restricted Stock Award or other stock purchase agreement may require that you give notice if you want to repurchase unvested stock. In most cases, it will require a payment for that repurchase, often equal to the original price it was sold for, but sometimes a different price. Either way, it's best to clearly document your repurchase of stock (including your payment) so there are no questions.
  2. If you've issued options, did you have a 409A valuation in place first?some text
    1. Especially for Incentive Stock Options (ISO)--have a 409A valuation in place before you issue any more options. We recommend you get in touch as soon as you can (and even before that 409A) to sort this out, since this is a firm tax requirement.

MSA, ToS, and other SaaS Agreements

  1. Are you confident that the IP licenses and/or assignments in your agreement are not giving away more than they should?some text
    1. Consider that oftentimes, end users of a SaaS product might need nothing more than a "right to access and use" your product during the term, subject to other restrictions.

      In rarer cases, customers may also need a "limited, revocable, non-sublicensable" license to reproduce or even modify some tangible work of authorship you've created, for limited reasons, if for example they need to access or re-create your code.  Talk to a lawyer about these; they shouldn't be the norm for SaaS.

      In other cases still, where you are building a custom deliverable for your customer's exclusive use--for example, a report--then an assignment of that IP alone may be appropriate--just be very careful that this assignment doesn't give away your software or other core IP assets you don't mean to give away! 

      On IP, always talk to a lawyer, especially to bless your standard agreement!
  2. Are you confident that some of your key risk allocation provisions--indemnification & limitation of liability*--are what you want them to be?

    * note: there are many other terms with a significant impact on risk allocation, but these are a couple of the most important.some text
    1. An indemnification provision generally decides this: If a third party is hurt because of our relationship, and that third party sues you, customer, what will I (vendor) cover you for? And vice versa.  As a vendor, you generally want these to be narrow.

      A limitation of liability provision decides, with some exceptions, what the maximum amount of liability you (or your customer) can have.  Oftentimes, vendors prefer lower limitations of liability, like one time fees paid in the last twelve months, and no "special" damages.

      Talk to a lawyer about whether you may benefit from different language, and how you should respond to an ask for "carveouts", or exceptions, to these sections.
  3.  Assuming your contract with your customers is just an online Terms of Service (as opposed to terms that live on a document that's being signed by your customers):

    Do you (a) clearly display a link to those Terms, and (b) require users to affirmatively click "I agree" or similar?some text
    1. Clickwrap (i.e. when a user affirmatively indicates their consent to clearly displayed terms) tends to be more enforceable than browserwrap (when you simply display a link to your Terms on your browser, often at the bottom), so (a) and (b) help strengthen your chances of having a court enforce your Terms. 

      The more clear and conspicuous the user's agreement to the Terms is, the better your chances. Consider adding explainer text about "some" of the key terms in your contract when you prompt the user to "agree", and/or generally encouraging the user to review the Terms.
  4. To the extent contract negotiations with your customers have been taking too long and cost too much in legal fees, have you built a contract playbook?some text
    1. This tool might significantly improve your time-to-close as well as legal transaction costs.  It works like this: On excel/sheets, create a row for each provision in your contract.  Working with your lawyer, use columns to explain, for each of those provisions:some text
      1. What this term means.
      2. How legally sensitive it is.
      3. How business-sensitive it is.
      4. Pushback you can expect from customers.
      5. Standard responses you can give.
      6. Standard responses your lawyer is authorized to give.

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